Terms of Service

Last updated: February 2026

1. Acceptance

By using the Callout service, you agree to these Terms of Service. If you do not agree, please do not use our service.

2. The Service

Callout provides an AI-powered phone answering and booking management platform for UK tradespeople. We reserve the right to modify or discontinue the service with reasonable notice.

3. Your Account

You must provide accurate account information.
You are responsible for maintaining the security of your account credentials.
You must not use the service for any unlawful purpose.

4. Payments & Subscriptions

Subscription fees are billed monthly. You may cancel at any time. No refunds are provided for partial months. Pricing may change with 30 days' notice.

5. AI Call Handling

Our AI assistant handles calls on your behalf. You acknowledge that AI responses may occasionally be imperfect and you retain responsibility for your business obligations to your customers.

6. Limitation of Liability

Callout is provided "as is". To the maximum extent permitted by law, we are not liable for any indirect losses arising from use of the service.

7. Governing Law

These terms are governed by the laws of England and Wales.

8. Contact

Questions? Email [email protected].